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F.A.Q.
DOES NDLS SHIP TO "INSERT COUNTRY"
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WE SHIP WORLD-WIDE, TRACKING NUMBER CAN BE AVAILABLE WITH EVERY PACKAGE.
WHAT CURRENCY DO WE ACCEPT?
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ALL CURRENCIES ARE AUTOMATICALLY CONVERTED TO USD AT CHECKOUT. IF PAID WITH PAYPAL OR CREDIT CARD, IT WILL BE CONVERTED AUTOMATICALLY.
DO WE OFFER FREE SHIPPING?
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YES, FOR ORDERS OVER A CERTAIN AMOUNT SHIPPING WILL BE INCLUDED.
USA/CAN — $180
REST OF THE WORLD — $280
HOW OFTEN DO WE SHIP?
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WE SHIP AT LEAST TWICE PER WEEK, BASED ON TIME AND AMOUNT OF ORDERS.
CAN I MODIFY MY ORDER ONCE IT HAS BEEN SUBMITTED?
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IF THE ORDER HAVEN'T BEEN SHIPPED, YOU CAN REACH US WITH YOUR ORDER NUMBER EITHER BY EMAIL OR BY SENDING US A MESSAGE ON INSTAGRAM.
MY TRACKING SAYS DELIVERED BUT I HAVE YET TO RECEIVE THE PACKAGE?
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PLEASE ALLOW UP TO 2 BUSINESS DAYS FROM YOUR ORDER'S DELIVERY DATE BEFORE CONTACTING US FOR AN INVESTIGATION. YOU MAY ALSO NEED TO CONTACT THE CARRIER TO FURTHER RETRIEVE INFO.
ITEM MISSING ON MY ORDER
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PLEASE VERIFY YOUR ORIGINAL ORDER CONFIRMATION EMAIL FOR THE PRE-AUTHORIZED AMOUNT. IF YOU NOTICE ANY DISCREPANCIES ONCE YOUR PACKAGE IS MAILED, DO NOT HESITATE TO CONTACT US.
WHERE DO I PICK UP ITEM FOR LOCAL SHIPPING?
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IF YOU ARE LOCATED IN CALGARY, AND HAVE SELECTED LOCAL PICKUP, YOU CAN CONTACT US THROUGH INSTAGRAM INBOX TO SETUP A TIME AND PLACE.
WHO IS BEHIND THE BRAND?
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NDLS IS FUNCTIONED BY ONE PERSON. ALL CONTENT: CONCEPTS, DESIGNS, DRAWINGS, WEBSITE, SHIPPING AND ALL IMAGERIES PHOTOGRAPHED.
SOCIAL MEDIA
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@NDLSJOURNEY
@RENN.S
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